Terms of service

Last Updated: October 10, 2024

Welcome to Vividly. By accessing or using our website, you agree to comply with these Terms & Conditions.

Please read them carefully before using our website or placing an order.

1. About Vividly

Vividly is an online retail brand offering products through its website.

Throughout these Terms, "Vividly", "we", "us", and "our" refer to Vividly.

2. Website Usage

You agree to use our website only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to the website

  • Interfere with website functionality

  • Use the website for fraudulent purposes

  • Copy or reproduce website content without permission

  • Upload malicious code or harmful material

  • Misuse promotional offers or coupon codes

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate.

However, minor variations in product appearance, packaging, color, or specifications may occur.

4. Pricing

Prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing, product information, or other errors where necessary.

If an order is affected by a significant pricing or listing error, we may contact the customer regarding the order.

5. Orders

Placing an order constitutes a request to purchase the selected products.

Vividly reserves the right to accept, decline, or cancel an order in certain circumstances, including suspected fraud, product unavailability, pricing errors, or other legitimate reasons.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

6. Payments

Payments may be processed through third-party payment providers.

You agree to provide accurate billing and contact information necessary to complete your purchase.

7. Shipping

Shipping and delivery are governed by our Shipping Details and applicable delivery terms displayed during checkout.

8. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

9. Intellectual Property

All website content, including logos, graphics, photographs, product descriptions, text, designs, and other materials, is owned by or licensed to Vividly unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use such content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics platforms, and other technology services.

Your use of those services may also be subject to their respective terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, Vividly will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, or events outside our control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

12. Changes to Terms

Vividly may update these Terms & Conditions from time to time.

Updated terms will be published on this page and will become effective from the date stated in the updated version.

13. Contact Us

For questions regarding these Terms:

Vividly
Email: [help.query@vividly.com]
Website: [www.vividly.com]